Returns & Exchanges
At Thrivin, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. If your purchase doesn't fit your style or size, we are committed to making the exchange or refund process as effortless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Place the original, unworn items back into their packaging and include any provided packing slips to ensure fast processing.
Attach the Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return package.
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing