Frequently Asked Questions
Everything you need to know about shopping with Thrivin.
How do I determine my correct size?
We provide a comprehensive size guide on every product page. Since our cuts vary between 'Slim Fit' and 'Oversized', we recommend measuring a similar garment you own and comparing it to our chart for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping and handling fee.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
Are Thrivin products sustainably made?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner exclusively with factories that guarantee fair wages and safe working conditions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Thrivin garments?
To maintain the longevity of your clothes, we recommend washing them inside out in cold water and hanging them to dry. Specific care instructions are located on the inner label of every piece.